support services

Ehub Support Center

Our knowledgeable and friendly support team is here.

Helpdesk support is an integral part of our comprehensive service offering. At Ehub, we are fully committed to ensuring your satisfaction and providing reliable assistance whenever you need it. Our dedicated support team is here to address any questions or concerns you may have, making sure you have a seamless and positive experience with our products.

95% Assistance and Guidance

We are proud to share that we have achieved a remarkable resolution rate of 95% for the issues reported to our helpdesk. This means that our dedicated support team has successfully resolved the majority of customer inquiries and concerns. We strive to address your questions and technical difficulties promptly and efficiently, ensuring that you receive the assistance you need in a timely manner.

  • Mon - Fri 9:30am – 5:30pm

    Working Hours Support

  • Mon - Fri 7pm - 11pm

    Standby Support for Retailers and F&B

Working Hours Support

Mon – Fri
9:30am – 5:30pm

Weekend & Public Holiday Support

Sat, Sun & Public Holiday
8:00am – 11:00pm

Standby Support for Retailers and F&B

Mon – Fri
7:00pm – 11:00pm


Why you need helpdesk support?

Benefits and Features of our Helpdesk Support

  • Comprehensive Support
  • Prompt Assistance
  • Technical Expertise
  • Multiple Communication Channels
  • Ongoing Assistance
  • Software Updates and Upgrades
  • User Feedback and Product Improvement
Get Quote for Our Helpdesk Package now

> 600 +

Our Active Client

+ 1.5 K

Our Total Project

> 12

Hours per day

+ 20

Our Team Member

Our 2000 happy users around Malaysia using our services