We provide industry-specific solutions for businesses across various sectors. Our inventory and accounting system, along with its compatible solutions, cater to the needs of businesses in a wide range of industries. Whether you are in retail, hospitality, e-commerce, healthcare, or any other industry, our system is designed to streamline your operations, manage inventory, handle accounting processes, and provide valuable insights for better decision-making. Additionally, our system is particularly beneficial for clients with multiple outlets or locations, as it offers centralized control and real-time visibility across all branches. We understand the unique requirements of different industries and strive to deliver tailored solutions that meet your specific needs.
Yes, we offer free trials and demos of our services. To experience our offerings firsthand, you can simply reserve or make an appointment with our sales team. We provide the flexibility of both on-site and online demos, depending on your preference and location.
To get started with our services, you can initiate the process by contacting our sales team. They will guide you through the necessary steps to begin using our services. Throughout the process, our sales and implementation teams will work closely with you to address any questions or concerns and ensure a smooth transition to using our services. We are committed to providing a seamless onboarding experience and delivering the service you require in a timely manner.
At Ehub, we are committed to delivering tailored solutions to meet the diverse needs of businesses. Our comprehensive range of services aims to enhance operational efficiency, improve customer engagement, and drive business growth. Refer to our Services and Solutions link provided at home page to get more info.
Yes, you can migrate your existing data and applications to our platform. We understand the importance of preserving your valuable data and ensuring a smooth transition. Our experienced implementation team will guide you through each step, minimizing disruptions and ensuring that your data is securely transferred and ready for use on our platform.
We accept multiple payment methods to provide convenience and flexibility to our customers. The payment methods we currently accept are cash, credit card and also bank transfer. Please note that specific instructions for each payment method, including account details or payment references, will be provided to you by our sales or finance team. We strive to offer a variety of payment options to accommodate our customers' preferences and ensure a seamless payment process.
Helpdesk support is a service provided by our company to assist customers with their inquiries, technical issues, and business requirements after the initial sale. Our helpdesk support team is dedicated to providing timely and reliable assistance to ensure customer satisfaction. Whether you have questions about our products or services, need guidance on using our software applications, or require troubleshooting support, our helpdesk team is here to help.
To contact our customer support team, you can call our hotline at 03-7732 3333. Our support services are available during our working hours from 9:30am to 5:30pm. When you call, simply press 1 to connect directly with our Support department.
Yes! Just sign up our off-office hour support to get the weekends and public holiday support!
Yes, our helpdesk support team is equipped to assist with both POS hardware and software-related issues. Our support staff undergoes comprehensive training to handle a wide range of technical problems, including troubleshooting POS-hardware components, diagnosing software glitches, and addressing compatibility issues. You can rely on our expertise to resolve any technical challenges you may face, ensuring smooth operations for your business.
Depends on the case enquiry. Ehub support team shall use the best endeavours to assist Customer to rectify the technical issues, save and except any other technical issues which are deemed beyond the scope of work.
Yes, our helpdesk is available to provide guidance on using specific software applications or tools. If you require assistance with a particular software application or tool, you can reach out to our support team and request guidance. Our knowledgeable support staff will be able to provide instructions, tips, and recommendations to help you effectively utilize the software or tool. Simply let our support team know that you would like the instructions or guidance sent via email, and they will promptly assist you.
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